COVID-19 CUSTOMER SURVEY RESULTS 

Firstly, thank you to all our customers who took the time to complete our COVID-19 Customer Survey. 

It was reassuring to see so many of our customers are keen to get back into our venues with over 64% of you stating that you’d be happy to use our venues with social distancing measures in place.  

Most of you feel it’s very or extremely important that our venues reopen, another reassuring statistic and we’re glad to hear that almost half of you are keeping informed by reading our weekly LockedDown but Living Active e-newsletter.

We’d like to reassure you that your feedback is being considered alongside government, health and industry guidance to help us build a reopening plan which gives you what you need but that also keeps both you and our staff safe.

Keep your eyes peeled for further updates through emails, on our website and social media pages over the coming weeks but in the meantime, we encourage you to keep living active. It’s great to see so many of you are trying out our online classes and new things such as cycling and running, keep up the good work.