Membership Queries
Have a question or need to change or update your membership details, you've come to the right place! Follow the below steps depending on what you need to update or amend.
Enquiries
Have a question about our memberships? No problem at all, we are here to help. Click the link below to fill in our Membership Enquiry form and a member of our Membership team will be in touch with you.
Payment Holidays
Going away for a while or need to take a break from your Membership but don't want to cancel? Click the link below to fill in our Membership Holiday / Freeze Request form and we will set this up for you. Please note we require at least 10 days notice before your next scheduled payment.
• Payment Holiday / Freeze Form
Online Amendments
To make online amenments to your account details and personal information, please visit: Join At Home. Default payments can be made via the portal.
Cancellations
Looking to cancel your membership? Click the link below to fill in our Membership Cancellation Form.
• Membership Cancellation Form