EGYM Fitness Hub FAQs
Frequently Asked Questions - EGYM Fitness Hub
EGYM Fitness Hub
The Fitness Hub is a simple, smart way to understand your fitness, track your progress, and improve your BioAge. Using an integrated 3D camera and smart scales to calculate body composition (your body’s proportions of fat, muscle, bone, and water), combined with guided movements tests like a squat or stretch.
Your overall BioAge is based on four key areas: strength, flexibility, metabolism, and cardio fitness. Together, these give a rounded view of how your body is performing compared with your actual age.
No – the EGYM Fitness Hub is not available for users under the age of 16.
EGYM’s official terms of use require all independent users to be at least 16 years old. This ensures the equipment and digital platform are used safely and that personal training data is accurate and appropriate for the user.
Members aged 16–18 can use the Fitness Hub, but they must have appropriate parental or guardian consent in place before setting up an account.
These age restrictions are in place to:
- Ensure safe and appropriate use of the equipment
- Comply with EGYM’s legal and data requirements
- Maintain accurate fitness tracking and personalised programme recommendations
If you have any questions about junior gym access or suitable alternatives for younger members, our team will be happy to help.
Age 21 is the benchmark
The EGYM Fitness Hub uses age 21 as the “peak fitness” baseline. This means:
- If your results match the average 21-year-old, your BioAge will be 21
- This is the lowest (best) score you can achieve
You may reach the ‘cap’ early
If you’re already very fit, your BioAge may quickly drop to 21 and stay there.
This doesn’t mean you’re not improving—it just means you’ve reached the top benchmark.
Progress still continues
Even if your BioAge stays at 21, you can still:
- Increase weights and performance
- Improve technique and consistency
- Track progress through other EGYM data
Getting Started
We recommend downloading the EGYM Fitness App in advance. The app is available on both the App Store and Google Play.
Once you have downloaded the app, follow the onscreen instructions:
- Use code liveactive when prompted
- Follow the steps to complete your profile
When you attend the session, our team will go over the app in more detail and answer any questions you may have.
Yes. The app allows you to view your results, access workouts, and more.
You can book a Smart Start Session on the Live Active app or online and get a guided introduction from one of our instructors.
For the most accurate results, we recommend staying hydrated and avoiding heavy meals immediately before your session. Try to keep to your normal routine as much as possible, there’s no need to fast or overeat. This will help improve the accuracy of your body analysis and overall results.
Yes. Although you can enter the gym gates using the Live Active card on the Live Active app, the EGYM Fitness Hub requires a physical card or fob to work.
Using the EGYM Fitness Hub
During your instructor-led session, you’ll be guided through a series of assessments:
- Blood Pressure – reading of your blood pressure and resting heart rate
- Body Analysis – quick scan of body composition
- Flexibility Test – short movement assessment (e.g. squat test)
- Strength Input – simple exercises to log your current ability
- Cardio Test – measure your fitness and endurance
You don’t need to complete everything on your first visit – this is about building an accurate starting point over time. All results are automatically stored in the EGYM Fitness App, allowing you to track your progress going forward.
Just your normal gym clothes are fine. During your session you will be asked to remove your shoes and socks.
You can use the Fitness Hub independently by following the step-by-step instructions. You don’t need to complete everything at once; you can build your results over time as you become more familiar with the system.
Once your results have uploaded, you’ll be able to view your BioAge, track your progress, and access workouts that support your goals. And remember – the more information you add over time, the more accurate and useful your results become.
To input strength results simply:
- Open the app
- Tap on the progress tab
- Tap on BioAge
- Tap on strength section
- Scroll down to ‘Perform Strength Test’
- There are a series of upper body, core and lower body exercises. Perform the exercise and record your results. You don’t need to complete all exercises in one go.
Measuring your VO2 levels can be done on the bike, treadmill or cross trainer.
- Swipe your card or fob in the top right hard corner of your chosen machine (only accessible on the touch screen equipment)
- You’ll be taken to the EGYM Cardio Test page. Please note if this is your first time performing the VO2 test the Cardio Test will launch automatically
- If you are retesting, tailored workouts become available alongside repeating the cardio test
- Complete the test and your results will automatically be logged onto the EGYM app
Got Your Results - What Next?
Depending on your lifestyle and fitness routine, reducing your BioAge may help improve your overall health and wellbeing.
As well as providing your BioAge, the EGYM Fitness Hub will break your data down into different categories. This way, it’s easy to spot the areas where you’re excelling and where you could improve. For example, a 45-year-old may have a BioAge of 50, with strength results equivalent to someone aged 60. In this case, adding strength training to their fitness routine could help improve their strength score. As they progress, their overall BioAge should reduce.
If one or more of your scores is high, don’t worry, simply look at this as an area you can improve.
Our Fitness Team have created a series of workouts within the EGYM app that will help you improve your BioAge score. Workouts include flexibility for all muscle groups and strength workouts for beginners and those more advanced.
Once you’ve chosen a workout, select Start Workout. We’ve provided guidance on sets and reps, but you choose the weight. Pick a weight that allows you to complete all the reps, with the last few feeling challenging. If it feels too easy, increase the weight slightly.
Live Active members have access to Member Only Advice Sessions. These sessions are tailored to you, and our Team will talk you through any areas that you’re unsure of and provide guidance on what to do next. Member Advice Sessions can be booked on the app or online.
Alternatively, if you have a question, just ask. Our team are always on hand to offer support or drop us a message at [email protected].
You can retest as often as you like, however we recommend retesting every 4 weeks.
Using the App
To update your profile:
- Open the EGYM app
- Tap your profile picture in the top left-hand corner
- Tap Your Profile
- Within this section you can change personal details
- If you want to change your profile picture tap the pencil icon on the photo
- Tap Save
We’ve created a whole range of workouts suitable for all levels and abilities. To choose a workout:
- Open the EGYM app
- Tap Training Plans View All from the home screen
- On this page you will find workouts that you have created (see below how to create your own workout) and workouts we’ve created
- Tap on From My Club View All or swipe right to choose
- Choose your workout
- Tap Start Workout – We’ve provided guidance on sets and reps, but you choose the weight. Pick a weight that allows you to complete all the reps, with the last few feeling challenging. If it feels too easy, increase the weight slightly.
- Complete each exercise and tap done when complete
- When finished tap Complete Workout
If you want to create your own workout, it’s easy to do:
- Open the EGYM app
- Tap Training Plans View All from the home screen
- Either tap the + in the top right-hand corner or scroll to the bottom of the page and tap create workout
- There are 100’s on exercises to choose from. Search for an exercise by either using the search bar at the top of the page of choosing the category, ie Strength
- Once you have found your exercise, tap the + button on the right
- The exercise will then appear along the bottom
- Continue to add any exercises you want
- Once you have added all the exercises, tap continue
- The next step is to add reps and weight per set
- To name your workout tap My Workout on the top right-hand side and name your workout
- Once complete, tap Create Workout
- Created workouts will now appear in the Workouts section
The EGYM app connects to various health and fitness trackers to help you track your progress. To connect an app:
- Open the app
- On the home screen, scroll down to the Connected Apps button
- Tap the button
- Find your device and connect. You should only connect one device at a time.
From time to time, our Fitness Team will set fun, friendly challenges for you to take part in. They’re suitable for all abilities and are a great way to stay motivated, try something new, and enjoy a bit of friendly competition with other members.
If you want to make your workouts, activity private it’s easy to do. If you make your settings private, no one will be able to see your activity, however you won’t be able to see anyone else’s activity either.
To change your settings:
- Open the EGYM app
- Tap your profile picture in the top left-hand corner
- Tap Settings
- Tap Privacy
- Select Private. Please note that your profile is automatically set to public
